What were the challenges?
- Heavy administrative work in the write up of defect reports
- Difficult to trace progress through messaging apps, emails and paper-based reports
- Limited analysis of defects for and across projects as a result of paper based process and unstructured data input
Before Implementing SnagR
The inspection team takes pictures on site using a camera, load them onto the computer, write up a report on Word or Excel and print it to distribute to relevant parties. These reports serve as a basis for discussion in regular meetings. Progress on defect rectification are shared in daily or weekly meetings and information is updated on a white board. Information remains fragmented during the cycle.
How did SnagR help?
- Capture defects via mobile app and generate issue reports in a click
- Trace issues rectification progress through dashboard and automated email notification
- Access up-to-date and automated analytics anytime anywhere
After Implementing SnagR
As soon as the site team has captured issues and synchronised them from the mobile app, they can generate a safety issue report in a click via the website. The data also feeds into an automated dashboard that analyses all issues recorded overtime.
This is an example of capturing a defect through SnagR app:
To generate a defect report, the team can apply any filters they need, e.g. created date range, subcontractor, issue category, priority, etc, then simply click Print to PDF. Here is an example of a defect report:
This is a standard issue analytics dashboard:
What is required to set this up?
- A 2 or 3 tier drop down list of photo categories and descriptions
- List of users and contractors
- Layout plans to reference defects to locations
Note
Here are the main features used in SnagR: